At MiraMerch, we are committed to delivering high-quality products to customers around the world. Our shipping process is designed for reliability, transparency, and efficiency, from production to your doorstep.
1. Worldwide Shipping
We currently ship to most countries globally. However, due to shipping restrictions, we do not deliver to:
Crimea, Luhansk, and Donetsk (Ukraine)
Russia
Belarus
The Gaza Strip
Ecuador
Cuba
Iran
Syria
North Korea
2. Estimated Shipping Times
Shipping times begin after the product has been fulfilled (which typically takes 2 – 5 business days). Delivery timeframes are estimates and may vary based on product type, volume, and destination.
Domestic Shipping (US & Canada)
Standard Shipping: 3 – 4 business days
CO₂ Offset Shipping: 3 – 4 business days
Express Shipping: 1 – 3 business days
International Shipping (US & Canada)
Standard Shipping: 5 – 20 business days
CO₂ Offset Shipping: 5 – 20 business days
Standard DDP (Canada only): 3 – 5 business days (up to 12 days for the Atlantic region)
Express Shipping: 1 – 3 business days
Europe (including the UK):
Standard Shipping: 5 – 20 business days
CO₂ Offset Shipping: 5 – 20 business days
Standard DDP (UK only): 3 – 7 business days
Express Shipping: 1 – 3 business days
Please Note: Estimated times do not account for customs clearance delays or local delivery issues.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
Product type and quantity
Shipping destination
Shipping method selected
Real-time carrier rates
We work with trusted global carriers like USPS, FedEx, DHL, and DPD.
4. Separate Shipments
Your order may arrive in multiple packages. This is because:
Items may ship from different fulfilment centers
Some products require specialised packaging for protection
Common items shipped separately include:
Posters, framed prints, and canvases
Mugs, tumblers, and glassware
Backpacks and structured hats
5. Contact Information & Delivery Success
For a smooth delivery, please provide a valid phone number and email address at checkout. This helps:
Support on-time deliveries
Enable real-time delivery updates
Prevent issues with customs or held shipments
Important: In certain countries (e.g. Brazil, Canary Islands), customs may require recipient contact details (like email or tax ID) to notify you of taxes or documents needed for clearance.
For Brazil Orders: Customers must actively monitor the Correios Brazil portal using their CPF number for delivery updates. The postal system may not send automatic alerts, so timely action is essential to avoid delays or cancellations.
6. Customs, Duties & Import Fees
Customs or import fees may apply and are the responsibility of the customer. MiraMerch does not cover these costs and cannot predict applicable charges.
7. Failed Deliveries & Address Issues
Incorrect Address: If the shipping address is incomplete or incorrect, your order may be returned to our facility. Reshipment will require payment of new shipping costs.
Unclaimed Packages: Unclaimed orders will be returned and held for 30 days. After that, they may be donated or discarded without a refund.
Returned Orders: If our fulfilment center is not used as the return address, you are liable for the return and reshipment of the product.
8. Order Tracking
Once fulfilled, you’ll receive a shipping confirmation email with tracking information. Not all carriers provide tracking for international destinations.
Need Help?
For shipping-related questions, please contact us at: sales@miramerch.com